Shipping policy

Shipping & Delivery Policy

Thank you for shopping at Innovely! We are dedicated to delivering your orders as quickly and securely as possible.

1. Processing Time
All orders are processed and prepared within 1 to 3 business days (excluding weekends and holidays) after your payment is confirmed. You will receive a notification email with tracking details as soon as your package is handed over to the carrier.

2. Shipping Rates
To guarantee the best experience for our customers, we offer FREE Standard Shipping on all orders.

3. Estimated Delivery Times
United States & International: 7 to 15 business days (typically delivered within 11 to 21 days depending on your local postal services).

Please note: Delivery times are estimates. Potential customs clearance delays, weather events, or carrier backlogs are beyond our control.

4. Tracking Your Order
As soon as your order is shipped, a tracking number will be sent to you via email. Please allow 48 hours for the tracking status to update on the carrier's platform.

5. Customer Support
If you have any questions regarding your package or tracking status, our team is here to help at: contact@innovely.shop