Politique d’expédition
SHIPPING & DELIVERY POLICY
Thank you for shopping at Innovely! We are dedicated to delivering your orders as quickly and securely as possible.
1. PROCESSING TIME
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after payment confirmation. Once your package is handed over to the shipping carrier, you will receive a confirmation email containing your tracking information.
2. SHIPPING RATES
We offer FREE Standard Shipping on all orders to provide the best possible shopping experience for our customers.
3. ESTIMATED DELIVERY TIMES
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United States & International: 7 to 15 business days (typical total delivery window: 11 to 21 days depending on local postal services).
Please note: Estimated delivery times are provided for guidance only. Delays caused by customs clearance, weather conditions, or carrier backlogs are outside of our control.
4. ORDER TRACKING
Once your order has shipped, a tracking number will be emailed to you. Please allow up to 48 hours for the carrier to update the tracking information on their platform.
5. NEED HELP?
If you have any questions regarding your shipment or need assistance with your tracking status, please contact our support team at contact@innovely.shop.